Build Customer Loyalty in Your Business

Build Customer Loyalty in Your Business

Build customer loyalty in your business A few months ago I bought a bunch of flowers from a small florist. As I paid, the cashier handed me a customer loyalty card, offering me a $10 discount after 10 more purchases. I buried the card in my wallet and it never again...
Customer Life Time Value

Customer Life Time Value

Customer life time value Go for a long-term relationship, not just a one-night stand Many people would be familiar with the concept of Customer Life Time Value (CLTV). I recently became a real life example of this concept from the customer side of the counter. This...